By Centus Nweze
Management of Ibadan Electricity Distribution Company (IBEDC) Plc has advised customers to take advantage of its hassle free channels of payment to pay bills to avoid disconnection from power during the Yuletide celebration.
Listing it’s financial service vendors as Quick teller, etransact, PayArena, Jumia and ATM, the company also said that it’s offices will remain open during the holidays from 9am-3pm.
IBDC assured to customers across its network, of its commitment to ensure hitch-free services during the Christmas holiday.
While wishing all its customers and Nigerians a safe and enjoyable holiday season, on behalf of the company, the Chief Operating Officer Engr. John Ayodele, explained that measures have been put in place to ensure network stability and smooth operations during the holidays. “In anticipation of customers’ expectations during the holidays, we are fully equipped to ensure faults are cleared as fast as possible across our franchise to avoid unnecessary disruption of power supply” he said.
Engr. Ayodele also urged customers and all Nigerians to demonstrate the virtues of love, compassion and peace which are the cardinal pillars epitomized by Christmas.
He said although 2020 has been a year plagued by many challenges, IBEDC still demonstrated its commitment to excellent service delivery by creating more Customer Care Units across its franchise for quicker resolutions of complaints and faults, upgraded and installed some major electrical infrastructure.’’ We also introduced innovative ICT driven initiatives and policies to promote real time reading of our meters, distribution of bills and generally ensure a more efficient business operations’’ Engr. Ayodele said.
Engr. Ayodele appealed for the strict observance of the COVID-19 precautionary measures as recommended by NCDC of wearing nose masks in public places, regular washing of hands or use of sanitizers and social distancing during the yuletide celebrations.
He advised motorist to avoid drinking under the influence of alcohol and observe traffic rules to prevent collision with electrical poles and other accidents. “Ensure proper supervision of your children and wards to prevent domestic and electrical accidents this period, avoid cooking or trading under a high-tension wire, switch off all electrical appliances not in use, and please, do not engage quacks to fix any electrical faults” he further admonished.
